Guarantee
Try Enervia for up to 60 days. If you are not glad you did, email us and we will refund what you paid — even if the bottles are open and mostly used.
You have 60 days from delivery to claim a full refund on Enervia, whether bottles are opened or not. Email support@getenervia.co.uk with your order number to start it. This guarantee sits alongside, and does not reduce, your statutory UK consumer rights.
That is the whole process. There is no phone queue, no online form to fill in, and no need to justify your decision in detail — 'this isn't for me' is a perfectly sufficient reason.
The full amount you paid for the product. Delivery to you was free, so there is nothing to deduct there. Return postage for unopened bottles is yours to cover, and we do not need opened or used bottles returned at all — you simply keep or dispose of them as you see fit.
Refunds are issued as soon as we have confirmed your claim by email, and banks typically show the money back in your account within 5 to 10 working days, depending on your card provider.
Most popular
90-day supply at £39 a bottle. Free tracked UK delivery, dispatched from our UK warehouse within one working day, and 60 days to change your mind.
Order now — £117This guarantee sits on top of your statutory consumer rights in the UK, including the right to cancel most distance-selling orders within 14 days under the Consumer Contracts Regulations. Nothing in our 60-day guarantee reduces those rights — if anything, it goes further, since it runs for longer and covers opened bottles.
If you would ever prefer to rely on your statutory rights rather than our guarantee, Citizens Advice sets out exactly what those rights cover and how to use them.
It is worth seeing the two side by side, since people sometimes assume a guarantee and statutory rights are the same thing, or that one cancels out the other. They do not — they work together, and you can rely on whichever suits your situation.
Outside of these two situations, our team aims to make refunds straightforward rather than something you have to fight for.
| Enervia 60-day guarantee | Statutory 14-day right to cancel | |
|---|---|---|
| Time limit | 60 days from delivery | 14 days from delivery |
| Opened bottles | Covered | Generally not covered once used |
| Reason needed | None required | None required |
| Runs alongside other rights | Yes | Yes |
Enervia is a food supplement and not a medicine. It is not intended to diagnose, treat, cure or prevent any disease. Speak to your GP or pharmacist if you take prescribed medication or are unsure whether a supplement is right for you.
Our most popular option is the 3-bottle bundle at £117 — 60 days to change your mind, free tracked UK delivery, and no subscription.
Order Enervia now